Support / Help

We are here to help you make your visit to our website as easy and informative as possible. This site has been designed to be user-friendly and as easy to read as possible.

Keyboard shortcuts are intended to help users who have difficulty in using pointing devices such as a mouse.

This website uses the a access key system and the following information details each of the keyboard shortcut commands available to you.

Depending upon your browser type use one of the following:

• Internet Explorer 4 then press "alt" and letter at same time
• Internet Explorer 5 press "alt" and letter, then press the enter key
• This accessibility initiative is supported by Netscape 6

Alternative Web Browsing

People with disabilities, whether temporary -- such as a slow connection or eyes "disabled" by having to watch traffic -- or permanent -- such as hearing, visual, physical or cognitive impairment -- use a wide range of alternative approaches, different from traditional mouse-and-screen-based browsers. the following links provide access to alternative web browsing to view this site.

• Specialized browsers
• Screen readers
• Adaptive browsers
• Voice browsers
• Other access methods

Document Format

These template pages are formatted in XHTML 1.0 Transitional. Each of the pages have been validated against the W3C automated service and fully meets the required standard.

Browsers

Each of the pages have been tested against the following browsers.

• Internet Explorer 4 and 5
• Netscape 4 and 6
• Opera 4 and 5
• Safari
• Fire Fox
• Camino

File formats and plug-ins

We have made every effort to ensure that all information is available to as many users as possible, and some information has been provided for downloading in PDF using Adobe Acrobat. Some files will require that you use a plug-in. A plug-in is an add-on to your web browser that enables you to view non-standard HTML files.

• XHTML (Extensible HyperText Markup Language) this is the basic file format used on this website. It is our policy to make as much information as possible available in this format.
• PDF (portable document format) is used for some information. All PDF files are fully downloadable and printer friendly. PDF documents are read using the freely available Adobe Acrobat Reader.
• Accessible PDF's can be enabled be contacting access.adobe.com
• Macromedia Flash Player is free software that lets you view multimedia based web content created by Macromedia Flash. Some content on the website requires the flash player.

Printing pages

Any page can be printed out by selection File + Print from the browser menu.

Keyboard access information:

• S Skip navigation;
• H Help;
• M Site map;
• E Search;
• 0 Home page;
• 1 Design;
• 2 Marketing;
• 3 Performance tracking;
• 4 Company;
• 5 Client portfolio;
• 6 Contact;